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v1.0
Guides
API Reference
User_Presence
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Engage
Getting started
Changelog
Supported message types by channel
Message Schemas
SMS message schema
FBM message schema
Livechat message schema
Email message schema
WhatsApp message schema
AMB message schema
API message schema
Response Operations
Callbacks
Authorization
Authorization
post
Conversations
Search conversation
post
Create conversation
post
Update conversation
patch
Transfer conversation
post
Fetch conversation transcript
get
Fetch conversation notes
get
Messages
Append message
post
Delete message(s)
delete
Participants
Add participant
patch
Remove participant
delete
Fetch list of current participants
get
Groups
(TBD) Fetch list of Groups
get
(TBD) Create a Group
post
(TBD) Fetch a Group's details
get
(TBD) Update a Group
patch
(TBD) Delete a Group
delete
Teams
(TBD) Fetch list of Teams
get
(TBD) Create a Team
post
(TBD) Fetch a Team's details
get
(TBD) Update a Team
patch
(TBD) Delete a Team
delete
Fetch a team's working hours
get
Skills
Fetch list of skills
get
Users
(TBD) Fetch list of users
get
Fetch user presence
get
(TBD) Create a single user
post
Update user's presence in a team
post
(TBD) Create users in bulk
post
(TBD) Fetch a user's details
get
Update a single user
patch
User_Presence
Business Hours
Fetch the list of Business Hours
get
(TBD) Create a Business Hours object
post
(TBD) Fetch a Business Hours object by ID
get
(TBD) Update a Business Hours object by ID
patch
(TBD) Delete a Business Hours object by ID
delete
Holiday Lists
(TBD) Fetch the list of Holiday Lists
get
(TBD) Create a Holiday Lists object
post
(TBD) Fetch Holiday List by ID
get
(TBD) Update Holiday List by ID
patch
(TBD) Delete a Holiday List by ID
delete
Overrides Lists
(TBD) Fetch list of Overrides Lists
get
(TBD) Create an Override List
post
(TBD) Fetch an individual Overrides List by ID
get
(TBD) Update an individual Overrides List by ID
patch
(TBD) Delete an individual Overrides List by ID
delete
User_Presence
