Setup channel assets

Channel assets serve as the customer-facing entry points that end customers eventually use to get in touch with your business’s contact center.

Channel	Channel Asset	Provisioning guide
SMS	Longcode	https://help.imiconnect.io/docs/phone-numbers
Facebook	Facebook Page	https://help.imiconnect.io/docs/facebook-messenger
Livechat	Livechat widget	https://help.imiconnect.io/docs/mobile-web
Email	Business mail server	https://help.imiconnect.io/docs/email
Apple Messages for Business (AMB)	AMB Account	https://help.imiconnect.io/docs/messages-for-business-setup
WhatsApp Business	WhatsApp Business Account (WABA)	https://help.imiconnect.io/docs/whatsapp

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Note

• SMS supports 'Longcodes' alone with Messaging capability
• Email supports SMTP based assets alone