Setup channel assets
Channel assets serve as the customer-facing entry points that end customers eventually use to get in touch with your business’s contact center.
| Channel | Channel Asset | Provisioning guide |
|---|---|---|
| SMS | Longcode | https://help.imiconnect.io/docs/phone-numbers |
| Facebook Page | https://help.imiconnect.io/docs/facebook-messenger | |
| Livechat | Livechat widget | https://help.imiconnect.io/docs/mobile-web |
| Business mail server | https://help.imiconnect.io/docs/email | |
| Apple Messages for Business (AMB) | AMB Account | https://help.imiconnect.io/docs/messages-for-business-setup |
| WhatsApp Business | WhatsApp Business Account (WABA) | https://help.imiconnect.io/docs/whatsapp |
Note
- SMS supports 'Longcodes' alone with Messaging capability
- Email supports SMTP based assets alone
Updated over 1 year ago