Fetch Team's working hours

While configuring flows in Webex Connect, you will need to use this node to know whether a team is in working hours or out of office hours. This node calls Webex Engage's 'Fetch team's working hours' API.

Node screenshot - Fetch team working hours

Fetch team working hours

How to configure this node

• Drag the node from the 'Node Palette' on the left by searching against the name 'Fetch team working hours'
• Double-click to open the node
• Select the Method Name - Fetch team working hours
• Select your configured Authorization in the Node Authentication field. It is recommended that you set this to a Default Authentication that has been configured in WxEngage's Integrations screen under WxConnect's Integrations as all your nodes across flows will pick up the updated token once you re-authenticate from the Integrations screen.
• Select the team from the Team Name dropdown for which you need to fetch the working hours and click on the Save button.

Output variables

Variable	Description
inWorkingHours	Whether the team is working or not. Boolean value
oooResponse	The out-of-office response configured for the team
timezone	Timezone of the team
status	Status enum - Success / Failed
apiStatus	HTTP status code from the underlying response received from WxEngage's REST API
description	Description received from WxEngage's API response
responsePayload	The actual payload of the API response

Node outcomes

Category	Outcome	Description
Success	Success	Node execution successful
Errors	onTimeout	Could not receive an API response from WxEngage within the agreed time-out
	onInvalidData	Invalid data configured in WxConnect node
	onError	Error in WxConnect's middleware services
	onInvalidChoice	Invalid choice
	onauthorizationfail	Failed to Authorize successfully. Recommend to recheck Auth details in the Authorize Integration section
	Failure	Any other run time failures